Mona Nashed is a results-driven Senior Strategic Customer Success Manager at Truecaller, bringing over seven years of experience in leading strategic and enterprise accounts across North America and the East Mediterranean. Previously, Mona held roles at Dell Technologies and VMware, where they excelled in technical support and customer success management. They possess expertise in driving product adoption, optimizing SaaS ROI, and enhancing customer experiences through data-driven engagement plans. Mona earned a Bachelor’s Degree in Electrical and Electronics Engineering from The German University in Cairo and is PMP© certified.
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