Rick Smith is a seasoned professional with extensive experience in IT and business process improvement, currently serving as a Dynamics 365 Services Analyst II at TrueCommerce since October 2018. With a background in consulting and technical implementation, Rick has successfully managed integration support and data mapping for EDI solutions. Previous roles include Business Process Improvement Manager at The Coca-Cola Company, IT Service Management Implementation Consultant at Cisco, and Integration Team Lead Consultant at Honda Aircraft Company. Rick possesses a Master of Science in Management Information Systems from PennWest Clarion and holds various certifications in project management and technical skills. The diverse career spans several industries, demonstrating expertise in SAP, Azure SaaS applications, and IT service management.
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