Matt MacIntyre

Customer Success Manager at TrueContext

Matt MacIntyre is currently a Customer Success Manager at ProntoForms. Prior to this, they were with SurveyMonkey as a Customer Success Manager from October 2019 to July 2020. Before SurveyMonkey, Matt was with Versature from May 2018 to September 2019 as a Customer Success Manager. In this role, they drove the success of the customer segment, including adoption, retention, account growth, referrals, upsells and renewals through proactive, recurring outreach. Matt also ensured that customers derived maximum value from their investments in Versature and fully leveraged services on an ongoing basis. Furthermore, Matt developed and maintained a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy and measurements of success. The team achieved 103% net retention over the 2018 fiscal year while they were with the company.

Matt MacIntyre's educational career includes a Bachelor of Arts in Law from Carleton University.

Their manager is Aly Mawani, VP, Client Success & Operations. They work with Chris Darby - Enterprise Customer Success Manager, David Casal del Castillo - Sr. Customer Success Manager, and Sara Moroz - Customer Success Manager.

Timeline

  • Customer Success Manager

    Current role

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