An industry-leading app platform for deeply connected field teams, TrueContext enables enterprises to adapt, automate, and transform their field service operations with dynamic, quick-to-deploy mobile workflows that capture the complexity of their environment. With advanced data capture capabilities in various formats, TrueContext gives organizations visibility now and predictability for the future.

TrueContext, formerly ProntoForms, is the global leader in field intelligence. We help asset-centric organizations rise to the complexity of field service using adaptive workflows, empowering them to know more, do more, and be more. Over 100,000 users trust our connected, adaptive workflows to streamline and inform field service and collect actionable insights across all levels of operation – all in real time.

The company is based in Ottawa, Canada, and trades on the TSXV under the symbol TCXT.

Information Technology

TrueContext

TrueContext's headquarters in Ottawa, Canada

This department focuses on the design, deployment, and management of cloud-based solutions and infrastructure.

Cloud Engineering

The Customer Success and Account Management team at TrueContext focuses on ensuring the success and satisfaction of our clients by managing customer relationships, driving strategic account growth, and providing personalized support. This team proactively addresses client needs, helps maximize the value derived from our platform, and fosters long-term partnerships through regular engagement and strategic guidance. By combining deep product knowledge and industry insights, they enable clients to effectively utilize TrueContext's dynamic mobile workflows and advanced data capture capabilities to transform their field service operations.

Customer Success and Account Management

The Business Development team at TrueContext identifies and cultivates strategic partnerships and new business opportunities to accelerate growth. This team focuses on expanding the customer base, nurturing client relationships, and driving revenue through innovative sales and marketing strategies. They collaborate closely with the sales and marketing departments to optimize engagement and ensure alignment with the company's overall goals.

Business Development

The Sales Team at TrueContext is responsible for driving revenue growth by acquiring new clients and nurturing relationships with existing customers. This team engages directly with enterprises to understand their field service needs, demonstrates the value of TrueContext's app platform, and provides tailored solutions to help them optimize their field operations. With roles ranging from enterprise sales to strategic account management, the team ensures that organizations leverage TrueContext's mobile workflows to enhance efficiency and gather actionable insights.

Sales Team

This department is responsible for managing client relationships and ensuring customer satisfaction through effective communication and service delivery.

Account Management

The Engineering Team at TrueContext is responsible for developing and maintaining the platform’s dynamic, quick-to-deploy mobile workflows and advanced data capture capabilities. This team ensures the seamless integration and performance of field service applications, enabling real-time data capture and providing actionable insights. By leveraging their expertise in user experience, full-stack development, software engineering, quality assurance, and analytics, they drive innovation and maintain the platform's cutting-edge status to meet the complex needs of asset-centric organizations.

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Other teams

Customer Success and Account Management

Business Development

Sales Team

Account Management

Engineering Team