Simon Child has extensive experience in client operations and customer care, currently serving as the Client Operations Lead at TrueLayer since June 2021, where responsibilities include managing enterprise accounts, enhancing user experience, and collaborating with engineering and product teams. Prior roles encompass positions at American Express as a French Customer Care Professional and Content Expert, and experience in project management and customer service across various sectors, including hospitality and tourism. Educational qualifications include a Master's degree in International Business and Management of Touristic Projects and a Bachelor's degree in Applied Foreign Languages from Avignon Université.
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