TrueSource, an OnPoint company, was formed through a collaboration between three of our industry-leading, national maintenance solution brands—Metro Service Solutions, Miner National and NG&G. As one powerful platform, we bring a combined 40-year history of precision, skill and efficiency to the table to resolve all of your facility needs faster and with fewer trips.

Commercial Real Estate

Construction

Manufacturing

Property Development

Property Maintenance

Small & Medium Businesses

TrueSource, LLC

TrueSource, LLC's headquarters in Islandia, NY, United States

Michael J. White

Denise Robinson

Michael Laudenslager

Peter Biagioli

Erin Francis

Roxann Garcia

Alexandria Q.

Gayle Capozzi

Lynn Brochhagen

The Service Delivery team at TrueSource, LLC is responsible for ensuring the seamless execution of maintenance solutions across various client facilities. This team coordinates and manages service operations, oversees the performance and quality of service delivery, and ensures client satisfaction by resolving facility needs efficiently and effectively. Through strategic planning and high-level management, they uphold TrueSource's commitment to timely and precise service.

Service Delivery

The Account Management and Customer Service team at TrueSource, LLC, is responsible for nurturing and managing client relationships, ensuring seamless coordination between clients and service affiliates, and providing exceptional support to address facility maintenance needs. They act as the primary point of contact for clients, handle inquiries, troubleshoot issues, and coordinate service delivery, all to maintain high client satisfaction and operational efficiency.

Account Management and Customer Service

The Strategic Account Management team at TrueSource, LLC is responsible for fostering and managing high-value client relationships. This team focuses on developing tailored solutions for key accounts, optimizing client satisfaction, and driving long-term business growth through strategic partnerships and effective sourcing strategies.

Strategic Account Management

This department focuses on developing and maintaining relationships with affiliate partners to drive growth and enhance collaboration.

Affiliate Management

This department manages customer engagement and partnership strategies to enhance relationships and satisfaction.

Customer Relations

The Operations and Management team at TrueSource, LLC ensures seamless integration and execution of all facility maintenance solutions. This team coordinates day-to-day operations, manages cross-functional workflows, optimizes resource allocation, oversees purchasing and billing processes, and provides Salesforce training. Their collective efforts guarantee efficient and timely service delivery, adhering to TrueSource's high standards of precision and skill.

TrueSource, LLC

Org chart

Teams

Service Delivery

Account Management and Customer Service

Strategic Account Management

Affiliate Management

Customer Relations

Operations and Management

Offices

TrueSource, LLC

Org chart

Teams

Service Delivery

Account Management and Customer Service

Strategic Account Management

Affiliate Management

Customer Relations

Operations and Management

Offices

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