Jess Risola

Jess Risola is the Director of Account Management at TruHearing, where they focus on strategizing and managing client relations to ensure satisfaction and retention. Previously, Jess held various roles at EyeMed Vision Care, including Account Executive, where they managed a significant book of business and negotiated retention agreements. Their earlier experience includes working as a Service Solutions Representative at Quest Diagnostics, where they prioritized customer issues and built strong relationships to enhance satisfaction. Jess is currently pursuing a degree in Business Administration and Management at Patten University, having previously studied Psychology at the College of Mount St. Joseph.