Sofia Serrano currently serves as a Human Resources Specialist at TruHome Solutions, LLC, beginning in March 2025. Prior to this role, Sofia was a Human Resources Coordinator at Kansas City Zoo & Aquarium, managing the hiring process for over 100 new employees annually and ensuring compliance with pre-employment procedures. Sofia's experience at TruHome Solutions includes positions as a Mortgage Loan Closer and Bilingual Mortgage Loan Processor, with notable achievements in processing a high volume of mortgage applications and maintaining compliance with relevant guidelines. Educational credentials include a Bachelor of Science in Human Resources Management and Services from Missouri State University, obtained between 2015 and 2019.
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