Lance Lacy currently serves as an Employee Experience Leader in Employee Readiness and Enablement at Truist, where responsibilities include enhancing the employee experience for approximately 250 employees through innovative initiatives that align with company goals. Previously, Lance worked at SunTrust from February 2010 to February 2024, holding several roles, including Employee Experience Leader for the Consumer Lending Line of Business, where focus was on developing and implementing employee experience initiatives, and Consumer Loan Underwriter Manager, with experience spanning call center operations, underwriting, and processing teams. Additionally, in the role of Consumer Lending Workflow Coordinator, Lance aimed to improve process efficiencies and support employee skill development. Educational background includes attendance at Gainesville State College from 1995 to 1997.
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