Michael Smith is an accomplished IT professional based in Charlotte, known for their expertise in executive technology support and system administration. They currently serve as a Collaboration Lead at Truist, overseeing technology care. Previously, they held various roles including Information Technology Administrator at Middleton Meyers, where they managed Microsoft and Apple systems, and Technical Support Agent at SnapAV, where they provided high-level technical support for various products. Michael has a strong foundation in IT support, evidenced by their past positions at Octapharma Plasma, Inc. and b8ta, where they engaged in technical troubleshooting and customer service.
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