Rick McDermott

Rick McDermott is an accomplished technology professional with extensive experience in infrastructure engineering and IT management. Currently serving as Vice President - Lead Infrastructure Engineer at Truist since March 2018, McDermott has previously held positions at M&T Bank, TEKsystems, Meritain Health, SPX Corporation, and appraisal.com, with expertise in Windows management, Citrix and VMWare infrastructure support, process automation, and documentation. McDermott's background includes significant contributions to server engineering, desktop support, and training development, with a focus on improving operational efficiency and providing exceptional customer service. McDermott holds a Master's degree in Anthropology from the University at Buffalo.