Robert Jackson is a seasoned Quality Improvement Manager in Mortgage Servicing, focusing on transforming processes and managing risk. With over 15 years of experience in financial services, Robert has held various leadership roles at Truist, overseeing teams in Quality Oversight, Credit Reporting, and Data Governance. Robert previously worked at Chase as an Assistant Vice President and Senior Process Analyst. Currently, Robert is pursuing a degree at Ohio Dominican University, further enhancing their expertise in quality leadership and operational excellence.
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