Terry O. is a digital marketing professional with several years of experience in B2B management, IT consulting, and business operations. Currently serving as the VP of Email Ops and Governance at Truist, Terry establishes and enforces a governance framework for CRM and automation practices. Previously, Terry held roles as a product manager at Lan-Plus, an independent software developer, and a senior technical writer at AMI. Terry earned an MBA from Georgia State University's J. Mack Robinson College of Business from 2013 to 2015.
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