Michael Patrick is a senior loyalty marketing professional with over 8 years of experience in designing, launching, and optimizing customer rewards programs across various sectors, including retail and hospitality. Currently serving as the Senior Loyalty Marketing Manager at Trulieve, Michael leads the loyalty marketing function and focuses on personalized customer engagement and data-driven strategies. Previously, they held significant roles at Starbucks, where they contributed to the innovative Starbucks Odyssey program, and at Symptai Consulting, where they established a new strategic consulting membership product. Michael's career is marked by their ability to blend creativity and data to enhance customer experiences and drive business growth.
Location
United States