Ron Sutton is an experienced Information Technology professional currently serving as the Information Technology Service Desk Manager for Trulieve since July 2023. Prior to this role, Ron held the position of Global Service Desk Manager at Johnson Matthey from March 2016 to July 2023, where responsibilities included managing the Service Desk team, ensuring adherence to service level agreements, and coordinating major incident responses. Earlier experience includes working as a Technical Support Analyst II and Help Desk Lead at Condé Nast from April 2005 to December 2015, providing hardware and software support to over 1,900 employees, configuring network IDs, and troubleshooting a variety of technical issues.
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