Jacky Chen is a seasoned implementation specialist with extensive experience in managing complex client projects across various industries. At Trulioo, since May 2021, Jacky has excelled as a Senior Implementation Specialist, leading initiatives to implement identity verification systems and producing actionable insights for senior management. Previous roles include Implementation Specialist at Rise People, where Jacky facilitated payroll data migrations and training for clients, and similar positions at Squirrel Systems and TELUS, focusing on system integration and customer satisfaction. Jacky's early career includes customer service roles at Shaw Communications and management positions in concession services, complemented by a Bachelor's Degree in Marketing and Management Information Systems from the Beedie School of Business at Simon Fraser University.
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