Marc Coderre

Marc Coderre has extensive experience in customer success management. Marc is currently working at Trulioo as the Director of Customer Success, leading the North American/Asia Pacific Customer Success Management team. Their responsibilities include customer happiness, growth and retention, customer engagement, team management, hiring and recruiting, and CS management strategy and implementation. Prior to Trulioo, Marc worked at Hootsuite, where they held various roles, including Senior Manager of Customer Success and Manager of Customer Success. Marc was responsible for leading customer success teams, ensuring client goals were achieved, and driving customer satisfaction. Before Hootsuite, Marc worked at Trapeze as an Account Planner, where they developed new business, created pitches, and executed social media campaigns. Marc also has experience in marketing and sales from their role as a Marketing Manager at the Saanich Peninsula Chamber of Commerce. Marc's earlier experience includes research and trade-related roles at Pacific Business Intelligence and the Department of Foreign Affairs and International Trade Canada. Overall, Marc Coderre has a diverse background in customer success, marketing, and trade.

Marc Coderre has a Bachelor of Commerce degree in International Business from the University of Victoria. Marc also has a Bachelor of Commerce degree in International Marketing from Universidade Católica Portuguesa. In addition, they have additional certifications including a Certificate in Project Management from The University of British Columbia obtained in 2017, and an Advanced Social Media Strategy Certificate from Syracuse University obtained in January 2014.