Trust Alliance Group

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Trust Alliance Group was formed in 2022 and comprises of several businesses that were previously part of Ombudsman Services, including the Energy Ombudsman, Communications Ombudsman, Internet Commission and POPLA.


For more information please visit our website.

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Simon Palmer
Group Chief Executive Officer

Simon Palmer

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Gareth Williams
Support Services Director
John Kane
Director Of Strategy
Pam Halliday
Business Unit Director
Joanna Jepson
Group Director Of People And Purpose
Aimee Johnson
Senior Manager - Customer Experience And Research
Alexandra Matthews
Customer Experience Manager
Kristen Kemmet
Colleague Communications Manager
Mike O'Brien Chartered McIpd
Senior Leader - Colleague Services
Caitlin McConnell
People Systems Analyst
David Evans
Internal Communication & Events