Ross Baxter currently serves as Head of Operations Technology at Trust Payments since April 2023. Previously, Ross held multiple leadership roles at Cashflows, including Head of Service Management and Interim Head of Customer Operations, focusing on service management and team leadership. Ross's experience at Travelex includes roles such as Incident & Business Continuity Manager and Service Delivery Manager, where responsibilities involved designing incident management processes for payment operations. Ross also led a global service operations team at MasterCard Prepaid Management Services, ensuring production availability and stability, and has an extensive background in platform support and customer service management from earlier positions at Travelex and Pearl. Ross's educational background includes attendance at Eastholm Secondary from 1990 to 1997.
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