Tim Biles

Tim Biles is an experienced professional in operations and dispute management, currently serving as Operations Development Manager at Trust Payments since February 2021, where previous roles included Chargebacks Manager and Chargebacks Team Leader. Prior to this, Tim held various positions at Lloyds Banking Group from September 2017 to February 2021, including Fraud & Disputes Support Manager, Customer Experience Manager, and Visa Dispute Team Manager. Tim's earlier experience includes serving as Customer Fulfilment Manager at Argos from January 2015 to September 2017, overseeing a busy delivery service and managing a team of up to 14 people, with responsibilities encompassing recruitment, performance management, and various employee-related procedures.