Gerry M.

Gerry M. is an experienced Customer Success Manager at Trust Power since March 2019, responsible for designing customer engagement and technical support functions while ensuring high customer satisfaction. With a background that includes roles as a Global IT Service Desk Supervisor at ANSYS, Inc. and IT Systems Administrator at Leightons Opticians, Gerry has a strong foundation in managing technical teams and IT operations. Prior experience includes Senior Crew Manager at PINNACLE CREW LIMITED and Able Seaman in the Royal New Zealand Navy. Gerry holds a Certified Service Desk Manager (Higher Mastery) qualification from The Service Desk Institute and a Bachelor of Arts in Sociology from The University of Auckland.