Allison Smith

Allison Smith, MBA, currently serves as an Operations Consultant at TruStage, where responsibilities include leading initiatives to enhance efficiency and innovation in Business Services and providing expertise on process and system design. Prior to this role, Allison worked as a Quality Control Specialist at Compliance Systems, Inc., where comprehensive testing plans were developed for critical enhancements, collaborating closely with various teams to ensure deadlines were met. As a Recreational Products Claims Manager at Farmers Insurance, leadership was demonstrated over a team handling high-value claims, focusing on improving technical proficiency in claims processes. Earlier experience includes positions as a Personal Banker at Chase and a Financial Advisor at American Express, where skills in customer relations and financial planning were honed. Educationally, Allison holds a Bachelor of Business Administration in Marketing and Management from Grand Valley State University and an MBA from Kennesaw State University.