Heidi Schaefer

Heidi Schaefer is a Business Systems Administrator at TruStage since January 2023, focusing on implementing automation and enhancing user experience in Salesforce. With experience as a Salesforce Certified Administrator and Business Analyst through the Talent Stacker program, Heidi has successfully planned and executed projects using Agile Methodology, collaborated on identifying business requirements, and created user training materials. Previous roles include a Loan Officer at Big Horn Federal Savings Bank and various positions in credit unions, where Heidi demonstrated strong analytical and leadership skills. Education includes an Associate of Arts in Accounting from the University of Phoenix and ongoing training through Trailhead by Salesforce.