Jeffrey Dillon

Vice President, Digital Experience at TruStage

Jeffrey Dillon has a diverse work experience in the financial services industry. Jeffrey is currently the Vice President of Digital Experience at TruStage, where they are responsible for developing the company's Digital Direct-to-Consumer business. Prior to this, they held the role of Vice President of Consumer Digital at TruStage.

Before joining TruStage, Jeffrey worked as the Senior Director of Marketing & Digital Products at PLS Financial Services. Jeffrey also gained extensive experience at Capital One, where they served as the Sr. Manager of Digital Product Management. Their responsibilities included leading the development of mobile capabilities for millions of cardholders and identifying opportunities to improve mobile servicing and acquisitions.

Jeffrey's career also includes roles at HSBC, where they managed internet banking platforms and revamped customer servicing platforms. Jeffrey started their career at Household Finance as a Credit and Operational Risk Analyst, where they coordinated sales quality monitoring and designed product sales and profitability dashboards.

Overall, Jeffrey Dillon has a strong background in digital marketing, product management, and customer servicing in the financial services industry.

Jeffrey Dillon attended Loyola University Chicago School of Law from 2007 to 2011, where they obtained a Juris Doctor degree. Prior to that, they studied at Miami University from 1998 to 2002, completing a BS degree in Business with a focus on Decision Science & Marketing Analytics.

Links

Previous companies

HSBC logo
Capital One logo
PLS Financial Services, Inc. logo

Timeline

  • Vice President, Digital Experience

    January, 2022 - present

  • Vice President, Consumer Digital

    February, 2018