Sofia Johanssson is the Head of Customer Success at Trustcruit.com, responsible for ensuring client success through onboarding, follow-ups, and product development. With previous experience in talent acquisition and HR roles at ALTEN Sweden, Sofia has a solid background in recruitment, leadership, and process improvement. Prior to that, Sofia gained experience in customer service and shop management roles at various companies. Sofia holds a Bachelor's degree in Human Resource Management and Development from Linköping University.
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