Your Data-Driven Borrower Intelligence Platform!TrustEngine transformed the relationship between mortgage lenders and borrowers with the introduction of the first automated borrower intelligence system in 2017. Intelligent alerts notify lenders as soon as a past customer or prospect is ready and credit-qualified for a loan. As the mortgageindustry’s #1 borrower retention tool, Sales Boomerang helps lenders build lasting borrower relationships that maximize lifetime customer value

AI/ML

Automation

Enterprise Software

Software

TrustEngine

TrustEngine's headquarters in Owings Mills, MD, United States

This department focuses on managing client relationships and ensuring customer satisfaction through effective account management strategies.

Client Account Management

The Leadership Team at TrustEngine is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to achieve business objectives. They oversee major functions such as product development, revenue generation, financial management, information security, customer success, and organizational culture. This team collaborates to drive innovation, enhance borrower retention, and maximize customer value, maintaining TrustEngine’s position as a leader in borrower intelligence within the mortgage industry.

Leadership Team

The Customer Success & Support team at TrustEngine ensures that mortgage lenders maximize their use of the company's borrower intelligence platform. This team is responsible for guiding clients through onboarding, providing technical assistance, maintaining customer satisfaction, and driving user adoption. They work collaboratively to identify customer needs, address issues promptly, and foster long-term relationships that enhance borrower retention and optimize lifetime customer value.

Customer Success & Support

The Product and Marketing team at TrustEngine collaborates to drive the development and promotion of innovative borrower intelligence solutions. The team, comprising strategic product leaders and creative marketing professionals, ensures the successful design, implementation, and communication of TrustEngine’s offerings. Their combined efforts aim to enhance lender-borrower relationships and maximize customer retention and lifetime value in the mortgage industry.

Product and Marketing

This department oversees organizational governance and strategic direction.

Board Governance

The Engineering and Technical Team at TrustEngine is responsible for developing, maintaining, and enhancing the automated borrower intelligence system. Led by the Chief Product & Technology Officer, this team includes skilled professionals such as the Integration Project Manager who oversees project implementations, the VP of Engineering who ensures technical excellence, Software Engineers who build and optimize features, and Data Analytics Engineers who extract actionable insights from data to improve borrower retention and engagement strategies. Their collective efforts drive the platform's innovation and reliability, ensuring lenders receive timely and accurate borrower intelligence.

Engineering and Technical Team

The Sales and Revenue Operations team at TrustEngine is responsible for driving revenue growth and efficiency within the organization. This team manages the end-to-end sales process, from identifying opportunities and engaging with national accounts to providing technical sales support and optimizing sales strategies. They work closely with the Chief Revenue Officer to ensure seamless operations and maximized customer value throughout the borrower lifecycle.

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Other teams

Leadership Team

Customer Success & Support

Product and Marketing

Board Governance

Engineering and Technical Team

Sales and Revenue Operations