Tiffany M.

Tiffany M. is a seasoned professional with extensive experience in customer experience and communications. Currently serving as Senior CX Manager for Digital Support Experience at Trustly since March 2023, Tiffany previously held key roles at Meta as Instagram & Messenger Content Strategy Manager and at Staples as Senior Advocate in Customer Experience. Additional experience includes leading customer experience innovation at Mercedes-Benz USA, directing global communications at First Data Corporation, and overseeing public relations at Loews Hotels. Tiffany also held a significant position at Siemens Industry Inc. focusing on employee and leadership communications, and started a career in journalism as a staff writer for People Magazine at Time Inc. and as a reporter for The Colorado Springs Gazette. Tiffany M. holds a Bachelor's of Science in Journalism with a Spanish minor from Northwestern University, an MBA from Georgia Institute of Technology, and a Spanish minor from Universidad de Sevilla.