Melissa Jester is a dedicated Retail Systems Manager and First Vice President at Trustmark Bank, currently responsible for managing delivery channels and enhancing customer experiences. Previously, they held various managerial and analytical roles at Hancock Whitney and Hancock Bank, focusing on risk management, business process improvement, and technology solutions. Melissa earned a BSBA in Business Management from the University of Southern Mississippi and also holds an Associate degree in Business from MGCCC. Their expertise encompasses payments, risk management, and program management, with a strong emphasis on operational efficiencies and regulatory compliance.
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