Clément J.

Clément J. is an accomplished professional in customer support and technical support roles, currently serving as Customer Care - Support Lead and Senior Support Engineer at Trustpair since June 2023, where a focus on combatting vendor payment fraud is paramount. Previously, Clément held positions at Cdiscount as a Technical Support Engineer, enhancing vendor support and satisfaction, and at Apple in various roles, showcasing expertise in customer service and technical troubleshooting across multiple devices, achieving a high customer satisfaction score. Clément also has foundational experience as an IT Technician at Agrial and Dataouest, demonstrating a strong skill set in managing IT operations and support. Clément possesses a Higher Technician Diploma in IT Services and a French Baccalaureate in Science & Technology of Management and Business Administration.