Akseli N. is a seasoned professional in customer success and management, currently serving as the Lead Automation Customer Success Manager at Trustpilot since January 2022, where leadership of the Automation portfolio and support for over 1000 customers is a primary focus. Prior experience includes roles as an Associate Customer Success Manager at SkyScanvas, where involvement as a board member enhances strategic oversight of a family-run business, and various consultant positions at Falcon.io, Nets Group, and L'Oréal, where customer satisfaction and retention were paramount. Akseli N. also has experience in team coordination within debt collection at Nordiccom Communications ApS and site management in construction with MegaFlex AS. The career journey began with a role in customer service and sales at Vodafone. Akseli N. holds a degree in Transportation/Mobility Management from IISS E. Majorana.
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