Emma O'Neill is a seasoned professional in customer engagement and account management, currently serving as the Customer Engagement Manager at Trustpilot since December 2023. Prior to this role, Emma worked as a Brand Success Manager at Ankorstore from January 2022 to April 2023. Emma's experience also includes a position as a Strategic Account Manager at thortful in 2021 and various roles at notonthehighstreet from November 2015 to December 2020, including Category Curation & Account Manager, Partner Acquisition and Onboarding Executive, and Commercial Support Assistant. Early career experience includes serving as an HR Administrator at the Royal Botanic Gardens, Kew in 2015. Emma holds a Bachelor’s Degree in Classical Studies with Drama from the University of Kent, earned between 2012 and 2015, and completed high school education at Northwood College For Girls from 2005 to 2012.
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