Levi Mao is an experienced professional in customer success and digital marketing with a strong background in optimizing review strategies and customer engagement. Currently serving as Team Lead of Customer Success at Trustpilot since April 2022, Levi manages Enterprise customer success across Asia, leveraging fluency in English and Mandarin to drive business growth. Previous roles include Market Manager at Trip.com Group, Customer Success Manager at Trustpilot, and various positions in marketing and digital media planning. Levi holds a Master's in Executive Master of Arts from the University of Melbourne and a Master's in Advertising from National Chengchi University, complemented by a Bachelor's degree in Public Relations from Shih Hsin University.
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