Mathilde Cleret

Mathilde Cleret is a Customer Success Manager at Trustpilot since December 2022, where Mathilde has successfully influenced customer lifetime value by enhancing product adoption and satisfaction while fostering strong relationships with key accounts. Prior to Trustpilot, Mathilde served as a Sales Representative at Betao AB from September 2021 to November 2022, analyzing the needs of French entrepreneurs and implementing tailored sales strategies for training courses. Mathilde's experience also includes a role as a Customer Care Professional at American Express and a commercial position at Nossa! Fruits, along with a Market Manager role at Groupement des Mousquetaires, focusing on data analysis and consumer behavior. Mathilde holds a Master's degree in Management and Entrepreneurship and a Bachelor's degree in Science in Economics from Université Paris Nanterre, as well as a Higher National Diploma in Marketing Techniques from Université Paris-Est Créteil.