Mathilde Lictevout

Mathilde Lictévout is a Customer Engagement Manager at Trustpilot, having progressed from Associate Customer Engagement Manager since February 2021. Previous experience includes roles at VOS Destination Management as an Operations Coordinator, where responsibilities included planning transportation and itineraries in Scandinavia and the Baltics for over 60 groups, as well as recruiting Tourleaders for summer seasons. Additional experience encompasses project management for BirdLife Malta, marketing communications at Gîtes de France, customer service for Gîtes de France, travel agent internship at Look Voyages, and animation for children at ALSH centre de loisir. Mathilde holds an MBA in tourism and services management from Excelia and has completed an Erasmus exchange program at JAMK University of Applied Sciences, alongside various other relevant degrees in tourism and marketing.