Neha Viswanathan is a User Research Leader with over 14 years of experience in crafting user-centered products. Currently serving as the UX Research Director at Trustpilot, Neha previously held roles such as Senior UX Research Manager at Tripadvisor and User Research Leader at WhatsApp for Meta. Neha's career spans various sectors, including technology and financial services, working with renowned global brands like Google, Vodafone, and British Airways. Neha holds a Master’s in Social Work from the Tata Institute of Social Sciences and an MSc in Local Economic Development from The London School of Economics.
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