Tyler Kunkel is an experienced professional in customer service and content integrity, currently serving as the Lead Enforcement Specialist at Trustpilot since July 2019. In this role, Tyler manages a team of US-based Customer Service/Content Integrity agents, spearheading training initiatives and project management for team development. Prior to Trustpilot, Tyler held positions at Ogletree Deakins as a Senior Content Integrity Agent and Quality and Compliance Agent, focusing on immigration law firm operations. Tyler has also worked in retail at J.Crew and Subway, enhancing customer relationships and promoting high-quality service. Educational qualifications include a Bachelor of Business Administration in International Business and a Bachelor’s Degree in Global Management from the University of Pittsburgh, complemented by additional studies at the Berlin School of Economics and Law and Indiana University of Pennsylvania.
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