William Rowcliffe is an accomplished professional with extensive experience in customer success and management. Currently serving as a Senior Customer Success Manager at Trustpilot from January 2021 to October 2024, William is responsible for managing a client portfolio valued at approximately £2 million per year, fostering strong relationships to enhance customer satisfaction and ensure contract renewals. Prior roles include various positions at Trustpilot, as well as serving as a Business Analyst at PSP Healthcare Limited, a Marketing Manager at Evolve Care Group, and a Real Estate Rental Agent at Hydes of Bristol. William has a diverse background that spans over a decade, demonstrating expertise in customer success and analytics.
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