Trustpilot is a leading online collaboration platform. Trustpilot's mission is to upgrade the world by bringing businesses and people closer together, to create ever-improving experiences for everyone.

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Internet

Trustpilot

Trustpilot's headquarters in Copenhagen, Denmark

This department focuses on developing and implementing machine learning models and algorithms to solve complex problems.

Machine Learning

The Customer Success team at Trustpilot is dedicated to ensuring that clients maximize the value of their collaboration platform. This team provides guidance during implementation, offers ongoing support, and fosters client relationships to enhance user experiences. By proactively addressing client needs and facilitating successful outcomes, the Customer Success team plays a key role in driving customer satisfaction and loyalty.

Customer Success

This department focuses on managing and optimizing the sales process, ensuring effective account development and client relationship management.

Sales Operations

The Sales and Marketing team at Trustpilot is responsible for driving revenue growth through strategic engagement with businesses and customers. They focus on building relationships, managing key accounts, and implementing effective marketing strategies tailored to various regions, including the Benelux and Italy. This team works collaboratively to enhance brand visibility and support customer success, ultimately helping to improve experiences on the Trustpilot platform.

Sales and Marketing

This department focuses on designing, coding, and maintaining software applications and systems.

Software Development

This department focuses on identifying new business opportunities, building relationships, and driving growth initiatives.

Business Development

The Product Management team at Trustpilot is responsible for defining and driving the product strategy and vision, ensuring that the platform meets user needs and enhances collaboration. They work closely with cross-functional teams to develop innovative features, oversee product lifecycle management, and analyze market trends to deliver exceptional user experiences. By leveraging data and customer feedback, the team continuously iterates on the product, aligning it with Trustpilot’s mission to enhance connections between businesses and consumers.

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Other teams

Customer Success

Sales Operations

Sales and Marketing

Software Development

Business Development

Product Management