Erika C.

Erika C. currently serves as the Global SpiderLabs Operations Coordinator at Trustwave, where responsibilities include managing global customer service, leading the CPS Honeypot Newsletter, and overseeing training requests and timesheet audits for SpiderLabs employees. Previously, Erika held the position of Service Transition Manager at DXC Technology, leading the transition process for projects and ensuring compliance with service management requirements. Erika's experience also includes a role as a Management Trainee at DHL Supply Chain, focusing on operational improvements and training initiatives. Erika's educational background consists of a Bachelor's degree in Industrial Engineering from Polytechnic University of the Philippines and ongoing certification in Project Management from Enderun Colleges.