Jess Gilley

Jess Gilley has a work experience spanning over different roles and companies. In 2012, they worked as a Substance Abuse Counselor at New Season, where they counseled patients based on their needs and treatment plans, implemented disciplinary action when necessary, and recorded session notes in accordance with APA guidelines. Jess continued in this role until June 2013 and then took a break before joining New Season again in May 2016 as a Substance Abuse Counselor. At this time, they performed similar duties, including counseling patients and maintaining disciplinary action. In 2018, Jess joined Elm Street as a Content Director, Operations. In this position, they created technical training documents for new systems, coordinated, tracked, and edited incoming content submissions, and maintained technical documentation and guides both internally and for customer-facing purposes. Lastly, they continued their role at Elm Street but as a Content Director, Operations starting in December 2020. Jess'sresponsibilities then included utilizing SEO analytics and keyword research to generate topics, proofreading, writing, and editing articles, landing page copy, social media copy, and other editorial content according to AP Stylebook guidelines, and ensuring equal demographic and cognitive equity among content assets.

Jess Gilley has a Bachelor of Arts degree in Film/Cinema/Video Studies from the University of Central Florida, which was obtained from 2008 to 2012. Jess then pursued further education at Full Sail University, where they completed a Master of Science degree in Entertainment Business from 2013 to 2014. Following that, they earned a Master of Fine Arts degree in Creative Writing from Full Sail University between 2014 and 2015.