Joseph Cane

Customer Experience Specialist, Ops

Joseph Cane is a customer experience specialist who has been working in the customer service industry for over 9 years. Joseph began their career as a remote customer service agent for The Bright Blue Pig, a customer service company, in 2012. In 2018, they transitioned to Touch Support, Inc., where they worked as a Linux customer support technician for one year. Joseph then became a freelance/contract customer support and success specialist in 2019 and has been working in that role for the past two years. Joseph currently works at Designlab as a customer experience specialist.

They work with Jess Shimmens - Customer Experience Associate, Katie Prutzman - Customer Experience Specialist, Student Relations, and Claire You - Customer Experience Specialist, Career Services. Their manager is Zeynep Ozkasim, Customer Experience Lead.


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