Daniel Kirsch Kromann is a Product Manager at Tryg Forsikring, focusing on AI, CCaaS, and IT management within the Nordic Contact Center Team. They have taken on multiple roles, including Solution Lead and IT-responsible, while managing cross-nordic engagements with CCaaS solutions. Previously, they were an interim Product Manager, overseeing the development and implementation of Virtual Agents and ChatBots. Daniel completed an IT Graduate programme at Tryg Denmark and has held various positions, including roles in student assistance and content management. They hold a Master's degree in Digital Innovation & Management from IT-Universitetet i København.
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