Jacob Sorensen is an experienced professional with a strong background in web content management and customer service. Currently serving as a Web Content Manager at Tryg since February 2020, Jacob focuses on digitalization and customer experience. Prior to this role, Jacob worked as a student assistant at Tryg, where responsibilities involved web content management and digitalization. Jacob's experience also includes positions at Coop Bank A/S, where customer service and loan processing were primary duties, and ISS A/S. Furthermore, Jacob has experience in retail as a House Model with Bestseller and roles in cash handling and customer service at Kvickly. Jacob holds a Master's degree in Business Administration and Organisational Communication and a Bachelor's degree in English and Organisational Communication from Copenhagen Business School.
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