Usman Rasheed is an experienced operational excellence leader specializing in process improvement and business transformation. With over 15 years in the field, Usman currently serves as the Director and Head of Operations Excellence at Tryg. Previously, they held key roles at Lunar, McDonald's, and Nordea, focusing on enhancing operational strategies and driving sustainable improvements. Passionate about aligning processes with customer value, Usman advocates for the importance of process leadership as a strategic capability in today’s fast-paced business environment.
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