Carlos Hernandez is currently the Head of Customer Success at Profound, where they focus on providing clients with data-driven market strategies and exceptional customer service. Prior to this role, Carlos held positions at Eppo, Wonder, and Mode, where they contributed to customer success initiatives and strategic account management. They began their career at Morgan Stanley as a Capital Markets Associate and co-founded Little Wing, a travel recommendation platform. Carlos is pursuing a Bachelor of Science in Applied Economics and Management at Cornell University and is passionate about continuous learning and outdoor activities.
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