Walter Macuada M. is a Chilean professional with over 25 years of experience in the IT industry, specializing in IT strategy, governance, and service management. With more than a decade in consulting and extensive leadership roles in multinational outsourcing and global delivery services, Walter has a proven track record in achieving high-performance targets and implementing best practices. They have held various positions, including Consulting, Services, and Training Director at TEAM Professional Services and Managing Consultant at IBM, focusing on information security and cybersecurity. Walter is also recognized as an Agile promoter and trainer, consistently engaged in developing team dynamics and service solutions.
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