Amy Schmidt

Amy Schmidt currently serves as the Executive Director of Digital Sales at TTEC Digital, where responsibility includes leading customer experience transformation initiatives through the integration of various technologies such as CRM, CCaaS, AI, and analytics. Prior to this role, Amy was a Senior Account Manager at AVI Systems, focusing on creating optimal AV solutions for clients, and a Strategic Account Manager at Avtex Solutions, where management of customer relationships and technology planning were key. Experience also includes positions as Telecommunication Solution Sales and Wireless Account Manager at MC2, Incorporated, where Amy assisted businesses in optimizing technology and reducing expenses. Academic credentials include a B.S. in Technical Communication Management from the University of Wisconsin-Platteville and a Certified Telecommunications Network Specialist certification from Teracom Training Institute.