Brad Upham is an accomplished professional with extensive experience in digital sales and contact center strategy. Currently serving as Vice President of Digital Sales at TTEC Digital, Brad has previously held key positions at ACLIVITI, Telnyx, NICE inContact, Empirix, Intervoice, QuBX Consulting, and Accenture. With a strong background in consultative advisory services for cloud transformation initiatives, managed services, and strategic project oversight, Brad specializes in driving digital transformation and optimizing operational efficiency for clients. A graduate of Michigan State University with a BS in Electrical Engineering, Brad has consistently leveraged technical expertise to deliver innovative solutions across various sectors within the contact center industry.
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