Fabian Leandro is a Senior Escalation Engineer with a specialization in Cisco Collaboration, currently working at TTEC Digital since 2019. With 8 years of experience in technical support and customer service, Fabian holds a CCIE certification and has extensive knowledge of various Cisco products, including Unified Communications Manager and Jabber. Previously, Fabian worked as a Cisco Collaboration Engineer at SYKES Costa Rica, where they supported and trained teams in diverse collaboration technologies. Currently, Fabian is pursuing a degree in Systems Engineering at Universidad Fidélitas.
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