Greg Bonness

Greg Bonness is a seasoned CX and contact center consultant with over 30 years of experience in operations, technology, consulting, and account management. Currently serving as a Senior Client Success Manager at TTEC Digital, they advocate for clients throughout the lifecycle, identifying opportunities and proposing relevant solutions. Greg has held various leadership roles, including Vice President of Client Experience at Sharpen and Director of Customer Experience Practice at HMC3, and has worked across multiple industries such as healthcare and manufacturing. They earned a Bachelor of Arts in Communications from Purdue University.